Refund and Returns Policy

Overview

Refund Policy Overview

At Nobles Training Center, we are committed to ensuring your satisfaction with our courses and services. Our refund policy is designed to be fair, transparent, and customer-focused. We offer refunds within specified timelines, subject to conditions such as course access and cancellation periods. This policy ensures clarity and flexibility while maintaining the integrity of our educational offerings. For full details, please refer to the complete refund policy.

Nobles Training Center Refund Policy

1. Eligibility for Refunds
   Refund requests are eligible only if submitted within 14 days of course enrollment. Accessing over 20% of the course content voids eligibility.
   
2. Refund Process
   • Refunds will be issued via the original payment method.
   • Processing may take up to 10 business days after approval.
     
3. Non-Refundable Items
   • Courses marked as “non-refundable” during purchase.
   • Training materials or downloadable content already accessed or downloaded.
     
4. Classroom Training Cancellation
   • Full refunds are available for cancellations made at least 7 days before the training start date.
   • Cancellations within 7 days will incur a 25% administrative fee.
     
5. Force Majeure
   Refunds are not issued for delays or cancellations due to circumstances beyond our control, such as natural disasters or emergencies.
   
6. How to Request a Refund
   Email your refund request to support@noblestrainingcenter.com with your receipt and enrollment details. A response will be provided within 3 business days.
   
7. Changes to Refund Policy
   Nobles Training Center reserves the right to modify this policy. Updates will be communicated via email and our website.

Non-Returnable Items

The following items are non-returnable and ineligible for refunds:

1. Completed online courses where over 20% of the content has been accessed or finished.
2. Downloaded or accessed digital materials, including eBooks, PDFs, or other training resources.

Please ensure you review course and material details carefully before purchase. For further assistance, contact support@noblestrainingcenter.com.

Refund Policy for Physical Products

At Nobles Training Center, we offer a 30-day refund policy for all physical products. To qualify for a refund, items must be returned in their original condition, unused, and in the original packaging. Refund requests must be initiated within 30 days of the purchase date. Shipping fees are non-refundable, and the customer is responsible for return shipping costs. Please contact support@noblestrainingcenter.com to begin the refund process.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Refunds: Rules & Steps After Approval

Once a refund request is approved, the process will follow these steps:

1. Refund Method:
   
   Refunds will be issued via the original payment method used during the purchase.
   
2. Processing Time:

• Refunds may take up to 10 business days to reflect in your account, depending on your payment provider.
• You will receive an email confirmation once the refund has been processed.

1. Administrative Fees (if applicable):
   Certain refunds may incur administrative fees as outlined in the refund policy.
   
2. Non-Refundable Costs:
   Shipping fees and charges for non-returnable items are not included in the refund amount.
   
3. Contact for Queries:
   If you have any questions or concerns about your refund, please contact us at support@noblestrainingcenter.com with your refund confirmation details.

We are committed to ensuring a smooth and transparent refund process for all our customers.

Late or missing refunds

ILate or Missing Refunds

If you haven’t received your refund within the stated timeframe, please follow these steps:

1. Check Your Bank Account:
   Verify your account to ensure the refund hasn’t been credited yet.
   
2. Contact Your Payment Provider:
   Refunds may take additional processing time, depending on your bank or credit card company.
   
3. Review Confirmation Email:
   Ensure you received an email from us confirming the refund was processed.
   
4. Reach Out to Us:
   If you’ve completed the above steps and still haven’t received your refund, please contact us at support@noblestrainingcenter.com. Include your refund approval details for prompt assistance.

We are committed to resolving refund issues efficiently and appreciate your patience.

Shipping returns

Shipping Returns for Physical Items

To return physical items, please follow these steps:

1. Condition of Returned Items:
   Items must be unused, in their original condition, and packaged securely to prevent damage during transit.
   
2. Return Shipping Costs:
   Customers are responsible for return shipping costs. Shipping fees from the original purchase are non-refundable.
   
3. Return Address:
   Returns must be sent to the address provided by Nobles Training Center in your return confirmation email.
   
4. Shipping Method:
   We recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe delivery of your return.
   
5. Refund Process:
   Refunds for returned items will be processed once the returned item is received and inspected.

If you have questions or need further assistance, contact us at support@noblestrainingcenter.com. Thank you for ensuring your return complies with our policy.

Need help?

Need Help?

If you have any questions or need assistance with our refund policy, feel free to contact us:

📧 Email: support@noblestrainingcenter.com
📞 Phone: +1 (313) 888-5076

Our team is here to support you every step of the way!