Nobles Center
Telework and Telecommuting
Working in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by not being in a centralized office. Communication issues alone make it a challenging job, and recognizing these challenges will help …
$175.00Ten Soft Skills You Need
Having the technical skills and knowledge to successfully execute your job duties is only one part of being the best you can be in the workplace. In addition to these hard skills, we also need soft skills. Soft skills are …
$225.00The Cloud and Business
The cloud has become a vital component for business as technology becomes embedded in modern life. Every leader needs to understand the cloud and how it operates, as well as the potential dangers and pitfalls associated with cloud computing. Knowledgeable …
$195.00Call Center Training
Phone skills are a highly valuable tool to have in an employee’s skill-set, and Call Center Training will help provide those skills. This course will help = improve phone skills which will make increase confidence, improve sales, and help gain …
$275.00Customer Service
FeaturedEach and every one of us serves customers, whether we realize it or not. Maybe you are on the frontlines of a company, serving the people who buy your products. Perhaps you are an accountant, serving the employees by producing …
$275.00Customer Support
FeaturedTechnology is always changing and always improving. Once customer support was only offered by calling a 1-800 number and talking to someone on a phone. But these days, customer support can be carried out in a variety of methods, including …
$250.00Handling a Difficult Customer
FeaturedAt first glance, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges difficult customers pose and extend these skills to handling difficult people and situations throughout your daily life. …
$250.00Telephone Etiquette
In this growing electronic age, we often forget how important it can be to have simple telephone etiquette. Outside the realm of texting and emails, many people still use the telephone as a primary source of communication. Knowing the proper …
$250.00
