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Working in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by not being in a centralized office. Communication issues alone make...
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11 Lessons
$175.00
Having the technical skills and knowledge to successfully execute your job duties is only one part of being the best you can be in the workplace. In addition to these...
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11 Lessons
$225.00
The cloud has become a vital component for business as technology becomes embedded in modern life. Every leader needs to understand the cloud and how it operates, as well as...
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11 Lessons
$195.00
Phone skills are a highly valuable tool to have in an employee’s skill-set, and Call Center Training will help provide those skills. This course will help = improve phone skills...
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11 Lessons
$275.00
Each and every one of us serves customers, whether we realize it or not. Maybe you are on the frontlines of a company, serving the people who buy your products....
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11 Lessons
$275.00
Technology is always changing and always improving. Once customer support was only offered by calling a 1-800 number and talking to someone on a phone. But these days, customer support...
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11 Lessons
$250.00
At first glance, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges difficult customers pose and extend these skills...
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11 Lessons
$250.00
In this growing electronic age, we often forget how important it can be to have simple telephone etiquette. Outside the realm of texting and emails, many people still use the...
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11 Lessons
$250.00
