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Phone skills are a highly valuable tool to have in an employee’s skill-set, and Call Center Training will help provide those skills. This course will help = improve phone skills...
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11 Lessons
$275.00
Each and every one of us serves customers, whether we realize it or not. Maybe you are on the frontlines of a company, serving the people who buy your products....
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11 Lessons
$275.00
Technology is always changing and always improving. Once customer support was only offered by calling a 1-800 number and talking to someone on a phone. But these days, customer support...
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11 Lessons
$250.00
At first glance, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges difficult customers pose and extend these skills...
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11 Lessons
$250.00
In this growing electronic age, we often forget how important it can be to have simple telephone etiquette. Outside the realm of texting and emails, many people still use the...
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11 Lessons
$250.00
The use of technology is on the rise, so it’s no wonder that different methods of learning have emerged over the years. Recently, mLearning has become a new method for...
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11 Lessons
$175.00
The working lunch can develop a negative reputation among employees. It often involves being in a room full of other people with low blood sugar, trying to stay awake while...
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11 Lessons
$175.00
For many people, the term Contact Center relates to sales calls and telemarketers. However; a contact center can provide assistance in many different ways. A contact center can provide customer...
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11 Lessons
$225.00
