Filter
Browse our courses
Phone skills are a highly valuable tool to have in an employee’s skill-set, and Call Center Training will help provide those skills. This course will help = improve phone skills...
-
11 Lessons
$275.00
Each and every one of us serves customers, whether we realize it or not. Maybe you are on the frontlines of a company, serving the people who buy your products....
-
11 Lessons
$275.00
Technology is always changing and always improving. Once customer support was only offered by calling a 1-800 number and talking to someone on a phone. But these days, customer support...
-
11 Lessons
$250.00
At first glance, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges difficult customers pose and extend these skills...
-
11 Lessons
$250.00
In this growing electronic age, we often forget how important it can be to have simple telephone etiquette. Outside the realm of texting and emails, many people still use the...
-
11 Lessons
$250.00
The loss of valuable leadership can cripple a company. Business succession planning is essentially preparing successors to take on vital leadership roles when the need arises. Whether it is preparing...
-
11 Lessons
$225.00
It is easy to overlook the importance of contract management because it seems to be a boring, mundane topic. Contracts, however, are the basis of most business relationships. If contracts...
-
11 Lessons
$225.00
Crisis management is as important to any company as finance management and personnel management. Â Having a clear and effective program and plan for an event is critical, not only to...
-
11 Lessons
$190.00
